Do the transfers come cut apart?
No, your sheet comes rolled and you cut it. That is deliberate, and it is part of why the price is what it is. To make it painless, the builder has a Cut ready layout that lines everything up in straight rows, so you lay a straightedge across the roll and make one cut per row instead of picking around a jigsaw. It usually costs nothing extra, and the page tells you if it does.
How long does an order actually take?
Two business days for pickup, and often sooner. We would rather under promise and hand it to you early than miss a date you built a deadline around. If you are in a bind, call us and we will tell you honestly whether we can beat it.
Do you ship?
What if my artwork is low resolution?
The page checks it as you set the size and shows you the DPI live. Under 300 we warn you and ask you to accept it before ordering, because it will print soft. Under 150 we will not print it at all. Making the design smaller raises its DPI, which is often the whole fix.
Do I have to fill the whole sheet?
No, and we will tell you when you have not. You pay for the sheet, not the ink, so unused film is money you already spent. The builder shows how much you have left and how much it is worth, and it will offer you a smaller sheet if your art fits one. Filling the space costs you nothing extra.
What file types can I send?
PNG, JPEG, and iPhone HEIC. Drop them straight in, including photos taken on a phone. We convert everything to a print-ready PNG in your browser, rotate it the right way up, and strip the location data out of phone photos before anything is uploaded.
One thing worth understanding. DTF prints white as ink rather than leaving it as a gap, which is what lets light artwork work on dark garments. It also means any background in your file gets printed. JPEG and HEIC cannot store transparency at all, so a logo on a white background presses onto the shirt as a solid white rectangle.
We do not silently print that. Anything without transparency is flagged, shown against a dark swatch so you can see exactly what will come off the press, and you have to confirm it before paying. If you want the background gone, send a transparent PNG.
Can I send a file I already had made somewhere else?
Yes. We print on the same 22 inch standard everyone uses, so a print-ready gang sheet built for another supplier works here with no rework. Use the Upload print-ready tab and we print it exactly as sent.
What garments will these press onto?
Cotton, polyester, blends, fleece, canvas and most poly-blend performance wear. DTF is far more forgiving than screen print or vinyl on mixed fabrics. If you are working with something unusual, ask us before you order a large run.
Does someone actually look at my file?
Yes. Our staff looks at every sheet before it goes on the machine, and if something looks wrong we get ahold of you rather than printing the mistake and charging you for it. That is the part a national supplier cannot do.
Do you do standing weekly orders?
We do, and we would rather set that up than have you reorder from scratch every week. Call 541-516-0469 and we will work out a schedule and pricing that fits your volume.